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The primary reason salespeople fail to achieve their numbers (and ultimately your numbers) is because they lack the core communication skills required for them to perform in the top 1%. These “soft skills” include:
Establishing themselves as the authority and “trusted advisor” in front of any audience including the C-Suite.
Understanding how to respond to ANY question, without flinching, while continuing to move the conversation forward.
Asking meaningful questions that help prospects uncover their REAL business problems that other competitors were unable to identify.
Perfectly adapting to any customer, in any moment, regardless of circumstances.
The best salespeople are the best communicators.
Don’t practice selling on customers; practice on ourselves.
Sales managers don’t just manage; they train, teach, and get involved.
A culture of continuous improvement.
B2B, B2C, SAAS, Home Improvement, Medical, Enterprise, Manufacturing — you name it — we’ve worked in various industries around the world to improve sales cultures and dramatically increase closing rates, revenue, and more. Because our sales frameworks are principle-driven, they apply well to industries across the board.
When your team masters the skills in our sales coaching & training program, they’ll experience all of the following:
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Monthly coaching with your sales leadership to discuss successes or set-backs, identify trends, review feedback, and role-play scenarios to guide your sales team to success.
Bi-weekly coaching with your sales team to discuss and address the challenges they’re facing in the current moment.
You’ll get a fresh perspective on all the strong, as well as the weak, areas of your sales process, and adjustments will be made accordingly.
We’ll analyze sales calls, identify key improvement areas, offer direct feedback, and discuss relevant issues in group sessions. Additionally, we'll help you fine-tune your call review processes and cultivate a culture of peer feedback.
Coaching sessions feature role-plays to rehearse sales calls, apply key communication principles, and drive weekly improvement. We'll equip you to lead impactful role-plays, fostering self-reliance without sole dependence on external coaching.
You’ll speak directly with one of our coaches. You’ll be able to assess the coach’s fit to work with your team, and we’ll make sure we can provide the value you’re looking for.
Once an agreement is signed, we'll collaborate with your sales leadership to assess your current sales process, offering recommendations and aiding in initial workshop preparation.
Together, we'll unify your sales organization around the program's what, how, and why, eliminating resistance and setting a tone for quick wins out in the field.
Your coach will train your team, analyze sales calls, and facilitate coaching sessions with sales leadership – dynamically adapting the program to target your organization’s key needs.
You'll be aligning with a coach who fully grasps the challenges you confront daily. Just like you and your team, they too are responsible for closing deals and managing their own book of business; they don't merely instruct, but also 'walk the walk.'
Most importantly, all IMPACT coaches are proficiently trained in the art of coaching sales professionals. They know exactly how to pull the right levers to help you and your team unlock your utmost potential.
On average, a typical client invests around $10,000 per month. Some invest more or less, depending on their specific requirements and the scale of their operations.
Larger organizations, particularly those with hundreds of sales representatives, generally invest between $25,000 and $50,000 per month. This higher investment reflects the broader scope and depth of training required for larger sales forces.
In addition to the monthly investment, there is a one-time, $10,000 commitment fee at the beginning of our engagement. This commitment fee includes an IMPACT+ for Business membership which provides your entire team access to a comprehensive suite of courses and training tools that our coaches utilize throughout the program.
What results can I expect?
Regarding your organization, assuming you follow our program as outlined by your coach, you can expect to see a 5-10% lift in closing rates within the first six months across your entire team. Furthermore, a high percentage of our clients see a 10-25% reduction in the “average time to close” a deal.
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At IMPACT, we focus on mastering essential sales communication skills, empowering your team to lead conversations and impress prospects.
Our program may be a good fit if you're grappling with:
Low close rates
Extended deal closure times
Failing to win deals you should have won
Costly mistakes made by your team
Absence of a feedback-focused sales culture
Results & Success Stories
Challenge
Opes didn’t have a formal way of training their sales team. As a result, the team lacked confidence. Because of this, when the sales team communicated with potential clients, they failed to address true client needs with language that spoke to the buyer — creating long and frustrating sales meetings.
Solution
Opes hired a sales coach to help them learn how to run more effective meetings, ask better questions, and guide their customers with authority and value. Because they were able to do this remotely, they were able to gain access to excellent coaching services with minimal disruption of their daily tasks.
Result
Through this coaching, they drastically increased their confidence, resulting in reduced meeting times that were simultaneously more productive. This change of pace set them up to build trust with their buyers and move them forward with less stress, money, and time spent.
Challenge
Although Dakota had an incredibly strong sales team, they struggled to move clients through the sales process efficiently. Thus, they resorted to aggressive tactics — forcing sales and pushing clients with a haphazard and confusing sales process that was ultimately losing the business money.
Solution
As their sales team moved throughout the sales training process, they learned to slow down, get to know their buyer, take initiative to lead meetings instead of force them, and generally provide value without any high pressure tactics.
Result
The Dakota team was able to refine their timing and focus to determine the correct fit clients that would WANT to buy from them. This generated a significant uptick in closed deals which had shorter cycle times, happier clients, and more confident salespeople.
Challenge
Lamont’s sales team had already been around the block a few times, but they knew there was more to improve upon. They wanted consistent and cohesive training that allowed them to learn the skills needed to listen, ask questions, and help their buyer create solutions that worked for everyone involved.
Solution
They underwent training that helped them learn to diagnose client pain points and lead them toward the correct solution. In doing so, they became guides within their industry who could quickly turn leads into actual clients.
Result
Their close rates increased, while the sales team developed an internal culture of continuous improvement. Having an outside perspective to help them pinpoint their issues allowed them to step outside their comfort zone and eventually become the coaches themselves without being reliant on IMPACT long-term.
How To Get Started
Book your free sales coaching session today, and discover how IMPACT's sales training programs can help take your business to the next level.
Not ready to talk just yet? Go ahead and take the free sales assessment to see where your sales organization currently stands.
Courses & Additional Insights
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